Privacy policy

We at rajasthanfabric.com respect the privacy of users and have made the protection in all activities as the highest priority. This is our privacy policy for people submitting any data to us or our agent or the site.

At Rajasthan Fabric, we are keen to serve our customer with the best of services, both in terms of products and their privacies. We understand the need for privacy and fear of the visitors regarding their PII and therefore, commit ourselves to provide the highest diligence and integrity while dealing with the provided information.

Data protection is a matter of trust and your privacy is important to us. We ensure you that we only use your name and other information which is related to you in the manner it is mentioned in our Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. While placing an order or registering with our website one needs to provide some of the personal details. For the registration process, name, email address and contact number are being asked and while placing an order one needs to provide with postal address, credit card or debit card information and some of the related details in order to provide you with the best shopping experience.

How do we store and use your information?

Certainly, the information provided by you while registering with our website, subscribing to the newsletter, responding to the survey, using live chat, placing an order and performing other activities are being stored in our secured database.

We are the sole owners of the information collected on this site and ensure you we never sell or rent the information to any third-party. The information stored in our secured database is only used by our team in order to personalize your experience. We wish our visitors and clients to have the most comfortable shopping experience and therefore our team makes some extra efforts to deliver content and product presentation classified according to your choice and interest. In addition, the information is widely used to

  • Provide a better response to the customer service requests.
  • Manage user account and database efficiently.
  • Follow up with the clients and visitors.
  • Ask for rating and reviews of services and products.
  • To regulate promotional as well as marketing activities.

Rajasthanfabrics.com is regularly scanned for security holes and known vulnerabilities so that your journey to our site could be as safe as possible. While placing electronic order with us, one needs to provide sensitive information which includes their banking credentials. The banking details are being encrypted and transmitted in the most secure way possible, all the transactions are processed through authenticated payment gateway and therefore no information is stored or processed on our server.

Record call/audio

Your call may be monitored or recorded for quality assurance and training purposes, it's can be only used for the internal purpose or shipment related concerns, It does not transfer any audio or voice data to us or to any third party.

Cookies

Cookies are the small identifiers sent from a web server and stored on your computer’s hard drive. It helps us to recognize you with next visit, and they also help us to track how you find our sites. The cookies are not used to store or transmit any personal information about you.

Some of the web browsers automatically accept the cookies, but it can be modified by making changes through settings. You have the ability to accept or decline the cookies, but by declining the request certain features of the site may not function properly.

Your Access to and Control over Information 

Undoubtedly our system stores your basic personal information in the secured database for various promotional and marketing activities. But you may opt out of our marketing emails and reminders at any time. The process is simple and can be performed by contacting us via email or contact number provided on the website. The control provided to you regarding the information includes.

  • See what data we have about you if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Sharing of your personal information

We do not sell, trade, or transfer the information to any external parties. We reserve the right to communicate your Information to any third party that makes a legally-compliant request for its disclosure. But we never disclose your name, address or any Personal Identifiable Information (PII) without your consent. However, we reserve the right to collect general demographic and other anonymous information that doesn’t personally identify you. Such anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email on fabric.rajasthan@gmail.com