Shipping & Packing Policy
- We ship worldwide and shipping is calculated at checkout basis cart weight and content.
- We pack your items in an opaque high strength un-tearable poly bag. We don’t put any indication of the product name in the package on the packaging box. This ensures complete privacy of your order and safeguards the quality and packaging of your order. This is done FREE OF CHARGE!
- We offer a pan-India ‘7-10 Days Delivery’ guarantee on most products bought on the site. The products ordered will be at your doorstep within 7-10 business days (Monday to Friday), of your payment having been cleared. For orders which are placed using Credit Card/Net Banking Payment Option and are under verification, the guarantee is applicable post the payment has been verified.
- Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address within seven business days and not been able to get delivered. The courier may or may not contact you before coming – that is something we have no control over)
- Delivery to certain areas eg. North Eastern states, J&K, Remote areas in Hills, etc. may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons, etc.
- In the case of cities dealing with law and order situations, delivery of couriers might get temporarily affected.
This guarantee is not applicable for products on backorder status.
- We shall be sending the tracking URL of the courier so that you can track the delivery yourself also.
- Shipping costs are non-refundable.
- Sometime Make To Order will take approximately 15-18 working days to be made and dispatched.
If you require detailed information or have any questions about our site’s shipping Policy, please feel free to contact us by email at firstname.lastname@example.org